> For the complete documentation index, see [llms.txt](https://guide.tonaly.app/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://guide.tonaly.app/pro-access/restore-purchases.md).

# Restore purchases

If you’ve lost access to the PRO version of the app despite having an active subscription, a lifetime license, or having purchased the app before version 3.7.0, go to **General Information** in the sidebar, scroll to the bottom, and tap **Restore Purchases**.

{% hint style="warning" %}
If you still don’t have access but believe you should, contact support at: <support@tonaly.app>
{% endhint %}

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