> For the complete documentation index, see [llms.txt](https://guide.tonaly.app/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://guide.tonaly.app/troubleshooting.md).

# Troubleshooting

- [The circle displays 4-note chords such as Gm7 or C△](https://guide.tonaly.app/troubleshooting/the-circle-displays-4-note-chords-such-as-gm7-or-c.md)
- [The circle displays "H" instead of "B"](https://guide.tonaly.app/troubleshooting/the-circle-displays-h-instead-of-b.md)
- [The app asks me to pay again](https://guide.tonaly.app/troubleshooting/the-app-asks-me-to-pay-again.md): The app prompts me to pay even though I already paid to download it.
- [Wrong playback notes](https://guide.tonaly.app/troubleshooting/wrong-playback-notes.md)
- [Only colors visible in the song](https://guide.tonaly.app/troubleshooting/only-colors-visible-in-the-song.md)
- [Lost saved songs after updating](https://guide.tonaly.app/troubleshooting/lost-saved-songs-after-updating.md): Available from version 3.2.0
- [Lost saved songs after syncing with iCloud](https://guide.tonaly.app/troubleshooting/lost-saved-songs-after-syncing-with-icloud.md): Available from version 3.2.0
- [Error loading the app](https://guide.tonaly.app/troubleshooting/error-loading-the-app.md)
- [Blank screen after app logo](https://guide.tonaly.app/troubleshooting/blank-screen-after-app-logo.md)
- [Performance of app is slow](https://guide.tonaly.app/troubleshooting/performance-of-app-is-slow.md)
- [Core-MIDI with Ableton Live](https://guide.tonaly.app/troubleshooting/core-midi-with-ableton-live.md)
- [Reset the app to the initial state](https://guide.tonaly.app/troubleshooting/reset-the-app-to-the-initial-state.md)