Tonaly - User guide
  • Welcome
  • General
    • General information
      • Tonaly Pro for Mac
      • iOS and macOS are separate purchases
      • Difference between the three app modes
      • Circle of fifths
      • Popular songs
      • Colors
      • Change the playback sound
      • Enharmonic equivalents
      • Android App
      • New app name
      • Tuner
      • Background mode
      • Display hints again
    • Keyboard shortcuts
  • Songwriting
    • How to compose
    • Start a new song
    • Song settings
      • Change the key of a song
      • Change song to minor
      • Change the tempo
      • Change the time signature
      • Modulation
    • Edit a chord
      • Enter the chord edit mode
      • Change root note
      • Change quality
      • Add chord extensions like 7th, 9th etc.
      • Get a chord suggestion
      • Mute a chord
      • Create a slash chord
      • Add more chords to a bar
      • Adjust the chord length
      • Long-press a chord
      • Copy & Paste chords
    • Step out of the key
      • In theory: Borrow a chord
      • In the app: Borrow a chord
      • Chord statistics
      • Chord suggestions
    • Edit song structure
      • Add or delete lines and parts
      • Add or delete bars
      • Add or delete chords from a bar
      • Adjust the chord length
      • Drag and drop lines and parts
      • Change the name of a part
      • Repeat lines, loop parts
      • Maximum song length
    • Playback settings
      • Metronome
      • Octave of the payback
      • Change the playback sound
      • Loop song
    • Display settings
    • Undo & redo changes
    • Save song
    • Song templates
  • Export
    • MIDI
    • PDF Lead sheet
    • Share song
    • Open songs in ChordButter app
    • Export saved songs
  • Scales & Modes
    • Learn and practice scales
    • What is the difference between scales and modes?
    • Traditional "Circle of fifths"
    • Change key of scale
    • Change scale
    • Display note names next to scale
    • Display intervals next to scale
  • Onscreen instrument
    • Display the instrument
    • Switch the instrument
    • Fullscreen mode
    • Display staff next to the instrument
    • Piano
      • Interactive piano
      • Display key
    • String instruments
      • Position of scale
      • Alternate chord position
      • Change tuning
      • Reset to standard tuning
      • Left-hand fretboard
      • Display key
  • Add-ons
    • Additional scales
    • PDF Lead sheets
    • Restore purchases
    • Add-ons in Tonaly Pro for Mac
  • Settings
    • Musical preferences
      • Navigate to musical preferences
      • Auto inversions (voice-leading)
      • Change octave of playback
      • Use 4-note chords
      • Transpose playback
      • Small minor chords
      • Use german note names
      • Numerals
    • App settings
      • Navigate to app settings
      • Playback chord on tap
      • Color themes
      • Animate playback
      • Shake gesture
      • Change language
      • iCloud
      • App plays in background
  • Tonaly Pro
    • Core-MIDI-Out
  • Troubleshooting
    • Wrong playback notes
    • Only colors visible in the song
    • Lost saved songs after updating
    • Lost saved songs after syncing with iCloud
    • Error loading the app
    • Blank screen after app logo
    • Performance of app is slow
    • Core-MIDI with Ableton Live
    • Reset the app to the initial state
  • Further infos
    • Useful links
    • Contact
  • TONALY Website
  • TONALY Download
  • Legal
    • Privacy policy (GitBook)
    • Cookie policy (GitBook)
    • Privacy policy (Tonaly Website)
    • Privacy policy (Tonaly App)
    • Imprint
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  1. Troubleshooting

Blank screen after app logo

PreviousError loading the appNextPerformance of app is slow

Last updated 12 months ago

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After launching the app, the Tonaly app logo is displayed and dissolves into a blank screen.

This issue is fixed. Update your app to the latest version (at least version 3.2.5)

If the app is still not loading, try to

reset the app