Tonaly - User guide
  • Welcome
  • General
    • General information
      • Tonaly Pro for Mac
      • iOS and macOS are separate purchases
      • Difference between the three app modes
      • Circle of fifths
      • Popular songs
      • Colors
      • Change the playback sound
      • Enharmonic equivalents
      • Android App
      • New app name
      • Tuner
      • Background mode
      • Display hints again
    • Keyboard shortcuts
  • Songwriting
    • How to compose
    • Start a new song
    • Song settings
      • Change the key of a song
      • Change song to minor
      • Change the tempo
      • Change the time signature
      • Modulation
    • Edit a chord
      • Enter the chord edit mode
      • Change root note
      • Change quality
      • Add chord extensions like 7th, 9th etc.
      • Get a chord suggestion
      • Mute a chord
      • Create a slash chord
      • Add more chords to a bar
      • Adjust the chord length
      • Long-press a chord
      • Copy & Paste chords
    • Step out of the key
      • In theory: Borrow a chord
      • In the app: Borrow a chord
      • Chord statistics
      • Chord suggestions
    • Edit song structure
      • Add or delete lines and parts
      • Add or delete bars
      • Add or delete chords from a bar
      • Adjust the chord length
      • Drag and drop lines and parts
      • Change the name of a part
      • Repeat lines, loop parts
      • Maximum song length
    • Playback settings
      • Metronome
      • Octave of the payback
      • Change the playback sound
      • Loop song
    • Display settings
    • Undo & redo changes
    • Save song
    • Song templates
  • Export
    • MIDI
    • PDF Lead sheet
    • Share song
    • Open songs in ChordButter app
    • Export saved songs
  • Scales & Modes
    • Learn and practice scales
    • What is the difference between scales and modes?
    • Traditional "Circle of fifths"
    • Change key of scale
    • Change scale
    • Display note names next to scale
    • Display intervals next to scale
  • Onscreen instrument
    • Display the instrument
    • Switch the instrument
    • Fullscreen mode
    • Display staff next to the instrument
    • Piano
      • Interactive piano
      • Display key
    • String instruments
      • Position of scale
      • Alternate chord position
      • Change tuning
      • Reset to standard tuning
      • Left-hand fretboard
      • Display key
  • Add-ons
    • Additional scales
    • PDF Lead sheets
    • Restore purchases
    • Add-ons in Tonaly Pro for Mac
  • Settings
    • Musical preferences
      • Navigate to musical preferences
      • Auto inversions (voice-leading)
      • Change octave of playback
      • Use 4-note chords
      • Transpose playback
      • Small minor chords
      • Use german note names
      • Numerals
    • App settings
      • Navigate to app settings
      • Playback chord on tap
      • Color themes
      • Animate playback
      • Shake gesture
      • Change language
      • iCloud
      • App plays in background
  • Tonaly Pro
    • Core-MIDI-Out
  • Troubleshooting
    • Wrong playback notes
    • Only colors visible in the song
    • Lost saved songs after updating
    • Lost saved songs after syncing with iCloud
    • Error loading the app
    • Blank screen after app logo
    • Performance of app is slow
    • Core-MIDI with Ableton Live
    • Reset the app to the initial state
  • Further infos
    • Useful links
    • Contact
  • TONALY Website
  • TONALY Download
  • Legal
    • Privacy policy (GitBook)
    • Cookie policy (GitBook)
    • Privacy policy (Tonaly Website)
    • Privacy policy (Tonaly App)
    • Imprint
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  1. Troubleshooting

Error loading the app

The app is opening, but it says: "☹️ There was an error loading the app".

This issue is fixed. Update your app to the latest version (at least version 3.2.0)

If the app is still not loading, try to reset the app

PreviousLost saved songs after syncing with iCloudNextBlank screen after app logo

Last updated 9 months ago

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